Blogs &
Articles
Why “Online Learning” Should Be “AI Learning” (Not “E-Learning”)
Before we talk about using AI for workforce training, [...]
Is Your AI Giving Good Advice? (A Framework for Evaluating AI Agents as Advisors and Collaborators)
Recently, after OpenAI updated ChatGPT 4o, many users complained [...]
Computers That Care? Developing AI Tools for Social Services (Case Study)
Walk into any coffee shop in Silicon Valley, Manhattan, or [...]
Language Lessons: Building AI Workforce Training Tools for International Audiences (Case Study)
Before we started building AI apps for workforce training, our [...]
Empowering Everyone: How AI Can Deliver Executive-Level Training & Coaching For Your Entire Workforce
When it comes to top executives and sales leaders [...]
You’ve Got a Friend In Me: Should AI Coaches and Assistants Have Human-Like Personalities?
Recently, our company built an AI coach to review [...]
Beyond Chatbots: What Does “AI First” Learning Technology Look Like?
In 2024, Microsoft CEO Satya Nadella went on a [...]
4 Degrees of Automation: Integrating Human & AI Capacity at Work
Our company's main business is developing AI agents that [...]
Close Encounters: Developing a Framework to Evaluate Human-AI Interactions in Healthcare and Social Services
While it’s not the greatest movie, there’s a scene [...]
Don’t Waste AI on E-Learning (It’s Too Good for That)
When the first automobiles were invented, they called them [...]
Don’t Fear the Reaper: AI Adoption, Investment Bubbles, and the History of Modern Agriculture
A few weeks ago, I spoke with a healthcare [...]
“POWER UP” OR “CHEAT CODE”? RIGHT AND WRONG WAYS TO USE AI AT WORK
There are two narratives around AI in the workplace. [...]
Outside the Checkbox: Why AI Assessment Beats Traditional Training Metrics
My old psychology professor had a lot of complaints [...]
Does Your Team Need “AI Skills”… Or AI Tools?
The fun part of my job is that I [...]
Grading AI’s Homework: How LLMs Handle Research and Citations
The internet has given everyone access to a wealth [...]
5x Impact: How AI Can Address Nonprofit Workforce Gaps
For the past 11 years, my company has developed [...]
Should AI Improvise? Scripted vs. Unscripted Content in AI-Generated Role Play Simulations
My home city of Chicago is known as the [...]
Artificial Generic Intelligence: Why AGI Isn’t the Future (Nor the Limit) of AI
As AI startups go, my company's ambitions are fairly modest. [...]
When “The New Guy” Is AI: Introducing AI Tools To Your Team
Over the past 30 years, I’ve helped deploy new [...]
Beyond FAQs: How Modern AI Agents Can Transform Software Support
In 1997, Microsoft introduced their infamous “Clippy” assistant for [...]
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