Real Talk About Artificial Intelligence

Emil Heidkamp helps organizations understand how to deploy AI for workplace learning and on the job support – not as a content creation shortcut or Q&A chatbot, but as a fundamentally new way to deliver learning and support performance at scale.

Real-World AI Insights

With over a decade of experience developing and delivering high-stakes learning initiatives and digital transformation for leading organizations, Emil can provide insights and perspective based on actual, deployed AI solutions (not just theory), for both technical and business audiences.

Conference keynotes/sessions (45-90 min)

Corporate lunch & learns (30-60 min)

Executive briefings (30-60 min)

Workshop facilitation (half-day/full-day)

Real-World AI Insights

With over a decade of experience developing and delivering high-stakes learning initiatives and digital transformation for leading organizations, Emil can provide insights and perspective based on actual, deployed AI solutions (not just theory), for both technical and business audiences.

Conference keynotes/sessions (45-90 min)
Corporate lunch & learns (30-60 min)
Executive briefings (30-60 min)
Workshop facilitation (half-day/full-day)

Speaking Topics


From Courses to Conversations: Using AI for Workforce Training

Most organizations are using AI to create traditional learning content faster and cheaper. But AI’s real power is its ability to hold conversations, just like a human coach or facilitator. This session explores how AI tutors, coaches, and role-play partners can deliver personalized, adaptive training at scale in ways that static content never could.

Best for: L&D professionals, instructional designers, CLOs

 


AI Fundamentals: Things to Know Before You Build

How can teams use AI to improve productivity?  Can AI ever be 100% accurate? Can it be trusted with sensitive data?  And what exactly is an “AI agent”?

This session tackles the most common questions and misconceptions organizations have about AI enablement and replaces them with grounded, evidence-based perspectives that will help your organization identify and implement specific, high-ROI applications of AI with confidence.

Best for: Business decision-makers, technology leaders, skeptical executives, mixed technical/non-technical groups


Getting the Most From Microsoft Copilot


If your organization uses Microsoft 365, then Copilot is already embedded into your infrastructure, yet most teams are barely scratching the surface of what it can do.

In this session we will go from platform-agnostic fundamentals and best practices (how AI actually works) to specific use cases of Copilot across your Microsoft tenant, and help your team level up from treating Copilot like a better autocomplete to helping it accelerate and automate work at scale.  We’ll cover everything from when to use the general purpose chatbot to how you can create structured workflows that connect your Microsoft apps and outside integrations, while avoiding common pitfalls

Best for: Knowledge workers, team leaders, IT and productivity managers, and organizations that have already deployed Copilot but aren’t seeing the ROI they expected.


Building AI-Powered Simulations and Roleplays for High Stakes Training

Roleplay and simulation are highly effective training methods for high-stakes jobs, but they’re also the most expensive to scale. Learn how AI changes that equation by letting organizations deliver realistic practice without the usual costs or logistical burdens, plus practical guidance on developing AI powered scenarios.

Best for: Training managers, organizations with high-stakes skill requirements


Beyond Reporting: How AI Improves Transparency and Real-Time Performance Monitoring

For decades, organizations have been stuck measuring learning and job performance with proxy metrics: completion rates, quiz scores, customer feedback surveys- because we couldn’t afford to actually observe how well people do their jobs. AI changes that equation entirely, generating qualitative summaries of performance,, challenges, and readiness with actual insight and the ability to roll up those observations into a complete picture of the organization. This session explores how AI moves organizations reporting numbers to providing real strategic intelligence about workforce capability.

Best for: L&D leaders, CLOs, training managers, Operations & HR analytics teams


Horsepower to Mindpower: How AI Transforms Work and the Workforce

The Industrial Revolution replaced human muscle with machines. The AI revolution is replacing human cognition with algorithms. So, what does that mean for how we organize work and develop talent? This session offers a pragmatic vision of how organizations and societies can navigate the transition, drawing from real-world case studies.

Best for: Executive audiences, HR leaders

Past Engagements

 

DevLearn
Conference

 

ATD Research Triangle

IFRC Surge
Learning Team

Teaching Machines to Train Human Beings

Our book “Teaching Machines to Train Human Beings” cuts through the hype to deliver practical frameworks for using AI in workforce training. This isn’t about using ChatGPT to produce the same old training content cheaper: it’s about leveraging AI as a completely new and transformative medium for training and supporting workers on the job.

Ready for a Real Conversation About AI?

Interested in having Emil speak at your event or brief your leadership team?
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