Looking AI in the Eye: Do Human-Like Avatars Improve AI interactions?
One thing I’ve learned after a year of developing [...]
AI Wars: Will Clients Prefer Human or Robot Consultants?
Remember when taxi companies insisted that customers would never [...]
What is AI Actually Good For?
It's hard to know what to think about AI [...]
“Can King Kong Work Construction?” – Teaching AI to Perform Real-World Jobs
If you want to understand the current state of [...]
“AI Warriors” vs. “AI Imposters” – Testing Job Applicants in the Age of ChatGPT
My company develops corporate training programs, and we’ve always [...]
AI is Not a Search Engine (It’s a Reading Machine)
Given the nature of my job, I spend a [...]
“Safe but Scary” – How AI Makes Compliance Training More Engaging
Years ago, my oldest son took a job at [...]
How AI Partners Can Make Consultants More Successful
When humans domesticated dogs 15,000 years ago, the partnership [...]
How Robots Read: The Ultimate Guide to Using Documents as Data Sources for AI
By now most of us have heard the (mostly [...]
The Robot Touch: Why Software Users Might Prefer Support from an AI
In customer service and tech support, people often stress [...]
