Deliver Interactive
Call Center & Retail Training Using AI

Parrotbox uses AI to deliver interactive role play activities, personalized coaching, onboarding, and on-the-job support for call center and retail staff.

More Engaging Than E-Learning
More Scalable Than “Live” Training

From soft skills to product knowledge, Parrotbox delivers custom, interactive learning and on-demand support for frontline staff.
Check out the examples below to see AI-powered learning in action!

What Else Can You Do with Parrotbox.AI?

Parrotbox.AI allows you to deliver more personalized training and support, at scale.

Role Play
Activities

Have employees role play customer interactions, tailored for your specific products / services and clientele.

Free Response Assessments

From safety to product knowledge, ask free response questions and have the AI grade learners’ responses.

On-the-Job Support

Give every employee an on-the-job “co-pilot” that can answer questions, provide coaching, and much more.

AI Training Instructor

From onboarding to skills training, have an AI agent deliver interactive training sessions just like a live instructor.

Watch the Demo Video to Learn More…

AI Tools Designed by Learning Experts

Parrotbox.AI was developed by Sonata Learning, a learning & development consulting firm that creates training and coaching programs for some of the world’s best-known organizations.

We appreciate the generous support of Microsoft and Amazon in providing resources for our ongoing work developing workforce training and education solutions using generative AI.

Embed AI Interactions Into Your E-Learning, Apps, Intranet, Website, or LMS

We design all of our AI simulations and role plays with Parrotbox.AI – which allows you to easily embed AI interactions into web pages, e-learning modules, knowledge base articles, or apps, the same way you would embed a Youtube video. Parrotbox provides a clean, user-friendly interface for AI conversations and learning-specific features including SCORM and xAPI reporting.

Create Custom, Interactive Learning for Any Organization

Parrotbox’s team has decades of experience designing training courses, simulations, and on-the-job support resources for major organizations. Now, we are combining that expertise with the power of AI to help clients develop bespoke AI learning and support resources for the specific needs of your team.

Interested in Parrotbox?
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