Does Your Team Need “AI Skills”… Or AI Tools?
The fun part of my job is that I [...]
Grading AI’s Homework: How LLMs Handle Research and Citations
The internet has given everyone access to a wealth [...]
5x Impact: How AI Can Address Nonprofit Workforce Gaps
For the past 11 years, my company has developed [...]
Should AI Improvise? Scripted vs. Unscripted Content in AI-Generated Role Play Simulations
My home city of Chicago is known as the [...]
Artificial Generic Intelligence: Why AGI Isn’t the Future (Nor the Limit) of AI
As AI startups go, my company's ambitions are fairly modest. [...]
When “The New Guy” Is AI: Introducing AI Tools To Your Team
Over the past 30 years, I’ve helped deploy new [...]
Beyond FAQs: How Modern AI Agents Can Transform Software Support
In 1997, Microsoft introduced their infamous “Clippy” assistant for [...]
AI Acting Lessons: Creating Realistic Characters for Role Play Simulations
The legendary drama coach Sanford Meisner (whose students included [...]
Welcome to Wonderland: Why Working With AI Requires Magical Thinking
Early on in my company’s work developing “AI experts” [...]
Learning Machines: How AI Will Destroy (or Save) L&D
20 years ago I worked on perhaps the first [...]
