Blogs &
Articles
AI Acting Lessons: Creating Realistic Characters for Role Play Simulations
The legendary drama coach Sanford Meisner (whose students included [...]
Welcome to Wonderland: Why Working With AI Requires Magical Thinking
Early on in my company’s work developing “AI experts” [...]
Learning Machines: How AI Will Destroy (or Save) L&D
20 years ago I worked on perhaps the first [...]
AI Doesn’t Know What it Doesn’t Know: Knowledge Management for AI Agents
Ever since ChatGPT brought generative AI to the masses, [...]
A.I. History Lessons: William Chamberlain and the Art of Artificial Insanity
In this series, we look at alternative visions of [...]
A.I. History Lessons: Christopher Langton and the Evolution of “Artificial Life”
In this series, we look at alternative visions of [...]
Ethics: If Your AI Stands for Nothing, It Will Fall for Anything
A few days ago, my 7-year-old was playing with [...]
Looking AI in the Eye: Do Human-Like Avatars Improve AI interactions?
One thing I’ve learned after a year of developing [...]
AI Wars: Will Clients Prefer Human or Robot Consultants?
Remember when taxi companies insisted that customers would never [...]
What is AI Actually Good For?
It's hard to know what to think about AI [...]
“Can King Kong Work Construction?” – Teaching AI to Perform Real-World Jobs
If you want to understand the current state of [...]
“AI Warriors” vs. “AI Imposters” – Testing Job Applicants in the Age of ChatGPT
My company develops corporate training programs, and we’ve always [...]
AI is Not a Search Engine (It’s a Reading Machine)
Given the nature of my job, I spend a [...]
“Safe but Scary” – How AI Makes Compliance Training More Engaging
Years ago, my oldest son took a job at [...]
How AI Partners Can Make Consultants More Successful
When humans domesticated dogs 15,000 years ago, the partnership [...]
How Robots Read: The Ultimate Guide to Using Documents as Data Sources for AI
By now most of us have heard the (mostly [...]
The Robot Touch: Why Software Users Might Prefer Support from an AI
In customer service and tech support, people often stress [...]
Parlez-Vous AI? How Generative AI Handles Different Languages.
Generative AI models can do many impressive things: just [...]
5 Risks of Using AI at Work
There seems to be two main narratives about AI [...]
The People vs. The Robots: A Non-Attorney’s Guide to AI and the Law
One of my first “real” jobs was working as [...]
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