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One thing I’ve learned after a year of developing [...]

Remember when taxi companies insisted that customers would never [...]

It's hard to know what to think about AI [...]

If you want to understand the current state of [...]

My company develops corporate training programs, and we’ve always [...]

Given the nature of my job, I spend a [...]

Years ago, my oldest son took a job at [...]

By now most of us have heard the (mostly [...]

In customer service and tech support, people often stress [...]

Generative AI models can do many impressive things: just [...]

There seems to be two main narratives about AI [...]

One of my first “real” jobs was working as [...]

World bodybuilding champions Derek Lunsford and Chris Bumstead both [...]

There’s a contradiction in all the online chatter about [...]

These days, everyone from the marketing department to R&D [...]

About ten years ago a friend of mine attracted [...]

There’s an old joke among computer programmers: the best [...]

Financial advisors (FAs) have one of the toughest sales [...]

Before shows like “Game of Thrones” and “Succession” and [...]